Most communication problems occur when people get stuck
in "my way vs. your way."
One of the biggest barriers to resolving these kinds
of differences is a lack of helpful feedback about how
we impact others. We get:
Critical feedback, which triggers our defenses.
Vague feedback, which doesn't help us change our behavior.
No feedback at all, which perpetuates the situation.
Ideal Preparation for Communication Skills Training
The Four Minute Feedback
Chart™ creates an atmosphere of openness
that facilitates learning new communication skills.
It suggests ways to get through to others more easily,
obtain agreement with less effort, and get things
moving quickly. As a result, participants:
Share information more freely, leading to quicker
resolution of problems.
Resolve differences in values, priorities, and
understandings.
Identify mutually satisfying solutions more
easily.
Four Minute Feedback Charts
provide a safe, structured opportunity for people to give
one another helpful feedback that improves communication.